He is amazing at penalty killing. Not just good, amazing. He scores several short handed goals every year. He is also one of the best agitators in the league if not the best. You're right in saying that he isn't a good fighter but he isn't supposed to fight, he's supposed to draw the other teams into penalties. Usually when he does get into a fight its against one of the other teams star players (Lecavalier, Iginla, Carcillo etc) which is a great trade off. There is a reason that everyone loves him except for you and the OP and that includes hockey analysts and fans alike.