Hey, wondering if anyone can help me.
So 2 nights ago my PS4 when I turned it on said it wasn't turned off properly for some reason, and I just clicked OK. So when I start my game, it loads but then it automatically turns off, then turns on again and goes into the safe mode loop, so when this happens I usually update, rebuild database and this time it wasn't doing anything it wasn't getting out of rest mode, then I chose the option which says "reset to default settings" so it just changes the basic info about the ps4 doesn't delete anything and then it finally properly turned on, it comes on the screen when you first get it, it says "Sony" , "Sony computer entertainment" and then it says connect your controller with your USB, when I do that the controller flashes white for a bit, then goes orange then dies, Ive tried everything, Ive reset the controller etc etc, i used my friends controller and it was charging fine on my console, but it still didn't turn on so i could use it. Then I plugged my phone into the USB and it charged fine, so I think it isn't my USB ports that are the issue, i also tried to charge my controller with my laptop, but it dies after flashing orange.
Appreciate any help!