My Slightly Unpleasant Customer Service Experience.
I walked into the Audio Video Unlimited on South Fraser Way in Abbotsford with my wife. I was dressed nicely. I drive a decent car and I shave regularly.
I was looking for a home theatre receiver. I like Sony products simply because they don't break down, at least in my experience, and most of the equipment I already own is Sony. A pushy salesman comes up and asks me what I am looking for. I've done loads of research online and only stopped by to check their selection and prices. I know the feature already.
I asked him where his lower end receivers are. (I'm not rich). He asks me the price range. I said up to $400. He points out the windows and said FutureShop is down the street. I smirked at him and started walking out the store. Then he grabs a brochure and says he's got one floor model Sony receiver for $229 but I had already made up my mind.
I ended up buying a $649 Denon receiver from Best Buy. Needless to say, I'll never step foot in that store again.
Edited by SukhKular, 01 September 2012 - 07:25 AM.