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Victim Claims Montreal Transit Worker Assaulted her over English Language


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#1 Wetcoaster

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Posted 29 October 2012 - 09:13 PM

Speak French or go back to your country was what a female transit worker in Montreal said according to 23 year old Mina Barak a regular commuter who was complaining to a transit worker after an automated machine ate her money and did not issue tickets. Ms Barak claims the woman left her booth put her in a headlock and punched her.


A Montreal woman said she wants charges pressed against a public transit worker who she says assaulted her and ordered her to 'go back to your country,' after a disagreement over a faulty automatic metro fare machine.


Mina Barak, 23, said she arrived at de la Savane metro station to go to work as usual on Monday morning. She said she wanted to buy two tickets, but the automatic dispensing machine was out of order.


"It actually ate my money," she said, adding she then turned to the clerk in the ticket booth to explain, in English, what had happened.


She said the clerk told her she could not let her through the turnstile without calling her supervisor first.


"It doesn't work like that," Barak said the clerk told her, in French, when Barak persisted in asking her to either let her through the turnstile or check the machine.


She said the woman told her to speak French and said, 'Go back to your country.'


Barak said that remark left her furious, and she then used a nearby telephone to lodge a complaint.


Clerk put her in a headlock, Barak says


That's when things turned really ugly.


She said she went back to the booth and told the clerk, in broken French, she had laid a complaint.


"At that moment, she was knitting — and she was giving me the finger at the same time," Barak said. "I told her, 'I am going to make sure you lose your job for what you said to me.'"


She said the clerk dropped her knitting, emerged from booth, put her in a headlock and started to punch her repeatedly.


She said three witnesses, other commuters, stepped in to separate the pair.


Barak said the Société de transport de Montréal police arrived a few moments later, as she was running upstairs and out of the metro station to call Montreal police.


"I said, come right now — because this isn't normal for me to get beat up," Barak said. "It's not OK for her to come out of her booth. Regardless of what I say, regardless of what language I speak."


She said she told police the story and said she wanted to press charges, then she was taken by ambulance to the Montreal General Hospital.


She said the confrontation left her with a bad headache, but she was otherwise unharmed.


"I'm in utter shock," she said.


A spokesperson for the STM has confirmed that an altercation took place, but Marianne Rouette said she did not have any information about the cause of the dispute.


"The information I have is that there has been an altercation. The reason why is not language," Rouette said.


Barak, however, said there is no question as to what happened.


"I can't believe it's got to this point, where it comes down that if you speak English, it's [so] threatening," she said. "It's ridiculous."

http://www.cbc.ca/ne...vane-metro.html
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#2 Special Ed

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Posted 29 October 2012 - 09:19 PM

In my experience transit workers are generally extremely rude. I know they have a tough job but there needs to be some better training in place, on dealing with the public. And our skytrain workers wanted to carry firearms not long ago right? Yikes.
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#3 Armada

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Posted 29 October 2012 - 09:19 PM

We get it Quebec, just leave already :lol: .
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#4 hudson bay rules

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Posted 29 October 2012 - 09:20 PM

At work I deal with the general public on an everyday basis and believe me they lie, exaggerate and otherwise make poop up regularly to suit their side. As far as this story is concerned, "no comment."


Edited by hudson bay rules, 29 October 2012 - 09:21 PM.

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#5 ChenWei91

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Posted 29 October 2012 - 09:38 PM

A large majority of the transit workers in Calgary are very nice people. But I've probably been really lucky these past 4 years... I donno...
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#6 JoeyJoeJoeJr. Shabadoo

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Posted 29 October 2012 - 09:57 PM

At work I deal with the general public on an everyday basis and believe me they lie, exaggerate and otherwise make poop up regularly to suit their side. As far as this story is concerned, "no comment."


First thing I thought when I read the OP.

Who the hell uses a payphone anyway?
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#7 Denguin

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Posted 29 October 2012 - 10:17 PM

At work I deal with the general public on an everyday basis and believe me they lie, exaggerate and otherwise make poop up regularly to suit their side. As far as this story is concerned, "no comment."

Oh, I'm sure this story was majorly exaggerated...

But I don't doubt it happened.
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#8 Dral

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Posted 29 October 2012 - 10:29 PM

I have an Anglophone friend who just moved to BC from Quebec... he told me "if your French isn't flawless, you're frak'd. EVERYONE discriminates against anyone who's first language isn't french"

Obviously this transit worker is a case above all others, but yeah... we really need to mend the gap
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#9 Taelin

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Posted 29 October 2012 - 10:33 PM

I have an Anglophone friend who just moved to BC from Quebec... he told me "if your French isn't flawless, you're frak'd. EVERYONE discriminates against anyone who's first language isn't french"

Obviously this transit worker is a case above all others, but yeah... we really need to mend the gap


Funny how Quebec is always saying that they are being discriminated, but from what I've heard from English-speaking people in Quebec, most people aren't very nice to you unless you speak French.
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#10 Common sense

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Posted 29 October 2012 - 11:16 PM

I have an Anglophone friend who just moved to BC from Quebec... he told me "if your French isn't flawless, you're frak'd. EVERYONE discriminates against anyone who's first language isn't french"

Obviously this transit worker is a case above all others, but yeah... we really need to mend the gap


Considering 75% of the country's populations speaks English more as opposed to French, who really needs to mend the gap?
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#11 NightHawkSniper

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Posted 29 October 2012 - 11:17 PM

"Go back to your country" :lol: :lol: :lol: :lol: :lol: :lol: :lol:
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#12 Electro Rock

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Posted 30 October 2012 - 12:48 PM

My mother's side of the family is from *France* and immigated to Quebec, but les "pur laine" Quebecois were so hostile and resentful that they ended up moving to B.C. within the year.


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#13 Five For Fighting

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Posted 30 October 2012 - 09:11 PM

In my experience transit workers are generally extremely rude. I know they have a tough job but there needs to be some better training in place, on dealing with the public. And our skytrain workers wanted to carry firearms not long ago right? Yikes.


Tough job???
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#14 Dral

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Posted 30 October 2012 - 09:40 PM

Considering 75% of the country's populations speaks English more as opposed to French, who really needs to mend the gap?


WE do.... all of us... if only half (or 25%) of us try, we will fail.

A relationship isn't 50/50... both sides need to give 100%
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#15 Cromeslab

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Posted 31 October 2012 - 09:13 AM

Those damm visor wearing frenchies
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#16 Dittohead

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Posted 31 October 2012 - 09:49 AM

I lived in Montreal when I was a kid and @ the local convenience store the guy there would only speak English to you if no one else was around otherwise it was French only.

Most Frenchies are racist, ignorant and left wing douchebags and the women are hairy as well.

Edited by Dittohead, 31 October 2012 - 09:50 AM.

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#17 aeromotacanucks

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Posted 31 October 2012 - 11:14 AM

"Go back to your country" :lol: :lol: :lol: :lol: :lol: :lol: :lol:


maybe I´m wrong but Montreal is part o Canada right? or they´re looking for independence?
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#18 Dittohead

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Posted 31 October 2012 - 01:33 PM

"Go back to your country" :lol: :lol: :lol: :lol: :lol: :lol: :lol:



The girl is of East Indian origin. So she prob meant go back to India.
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#19 canucks_dynasty

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Posted 31 October 2012 - 01:37 PM

Funny how Quebec is always saying that they are being discriminated, but from what I've heard from English-speaking people in Quebec, most people aren't very nice to you unless you speak French.


Yep. That's what a former boss told me. She could speak French but the accent wasn't quite right as in Quebec. She was ridiculed for it. So she moved to BC and stayed here ever since.
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#20 Wetcoaster

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Posted 31 October 2012 - 01:57 PM

The girl is of East Indian origin. So she prob meant go back to India.

One of the funniest episodes I witnessed on board Skytrain was a woman with a thick eastern European accent berating a young Chinese woman with racial epithets and telling her to go back to her country.

The Chinese woman in perfect English told this bigot that her ancestors had come to BC in the mid 1800's from China to work on the railway and then asked when this POS had arrived in Canada? :lol:

This response by young woman was met with approval and applause and the bigot was booed off the train at the next stop when she turned tail and ran.
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#21 Buddhas Hand

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Posted 31 October 2012 - 02:03 PM

I hate racism .

Came across this story a while ago

On a British Airways flight from Johannesburg, a middle-aged, well-off white South African Lady has found herself sitting next to a black man. She called the cabin crew attendant over to complain about her seating.

"What seems to be the problem Madam?" asked the attendant.

"Can't you see?" she said " You've sat me next to a kaffir. I can't possibly sit next to this disgusting human. Find me another seat!"

"Please calm down Madam." the stewardess relied. "The flight is very full today, but I'll tell you what I'll do-I'll go and check to see if we have any seats available in club or first class." The woman cocks a snooty look at the outraged black man beside her (not to mention many of the surrounding passengers). A few minutes later the stewardess returns with the good news, which she delivers to the lady, who cannot help but look at the people around her with a smug and self satisfied grin: "Madam, unfortunately, as I suspected, economy is full. I've spoken to the cabin services director, and club is also full. However, we do have one seat in first class." Before the lady has a chance to answer, the stewardess continues ... "It is most extraordinary to make this kind of upgrade, however, and I have had to get special permission from the captain. But, given the circumstances, the captain felt that it was outrageous that someone be forced to sit next to such an obnoxious person." With which, she turned to the black man sitting next to the woman, and said: "So if you'd like to get your things, sir, I have your seat ready for you..." At which point, apparently the surrounding passengers stood and gave a standing ovation while the black guy walks up to the front of the plane.


.. people will forget what you said .... .. people will forget what you did .... .. but people will never forget how you made them feel.
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#22 ronthecivil

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Posted 31 October 2012 - 02:06 PM

What ever happened to the old move of simply shrugging your shoulders, making the "I don't know what you saying" face, and turning back to your knitting?

Far too high strung. Clearly not genuinely french.
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#23 GodzillaDeuce

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Posted 31 October 2012 - 02:13 PM

maybe I´m wrong but Montreal is part o Canada right? or they´re looking for independence?


French keyboard

omg go back to your own country!!!
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well I'm sorry that gd is soo perfect


#24 Wetcoaster

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Posted 31 October 2012 - 02:26 PM

I hate racism .

Came across this story a while ago

On a British Airways flight from Johannesburg, a middle-aged, well-off white South African Lady has found herself sitting next to a black man. She called the cabin crew attendant over to complain about her seating.

"What seems to be the problem Madam?" asked the attendant.

"Can't you see?" she said " You've sat me next to a kaffir. I can't possibly sit next to this disgusting human. Find me another seat!"

"Please calm down Madam." the stewardess relied. "The flight is very full today, but I'll tell you what I'll do-I'll go and check to see if we have any seats available in club or first class." The woman cocks a snooty look at the outraged black man beside her (not to mention many of the surrounding passengers). A few minutes later the stewardess returns with the good news, which she delivers to the lady, who cannot help but look at the people around her with a smug and self satisfied grin: "Madam, unfortunately, as I suspected, economy is full. I've spoken to the cabin services director, and club is also full. However, we do have one seat in first class." Before the lady has a chance to answer, the stewardess continues ... "It is most extraordinary to make this kind of upgrade, however, and I have had to get special permission from the captain. But, given the circumstances, the captain felt that it was outrageous that someone be forced to sit next to such an obnoxious person." With which, she turned to the black man sitting next to the woman, and said: "So if you'd like to get your things, sir, I have your seat ready for you..." At which point, apparently the surrounding passengers stood and gave a standing ovation while the black guy walks up to the front of the plane.


.. people will forget what you said .... .. people will forget what you did .... .. but people will never forget how you made them feel.

Great story but apparently an urban legend with a number of variants.
http://www.hoax-slay...passenger.shtml

Here is one that involves me personally and my partner.

Being a white heterosexual male, you would think racism would not be directed at me but I get it as result of my partner as she is Chinese although she has been a Canadian citizen for over 30 years.

Awhile back I had an issue with a couple of racists - a customer and a cashier in a large supermarket.

My partner noticed that one of the items run through the scanner was priced incorrectly. She pointed it out to the cashier who started off with "You Chinese... (racial slurs and content omitted)" and some middle-aged moronic Caucasian woman started up about the Chinese also having great time joining in. My partner was somewhat shocked and taken aback.

I had been standing at the front of the bagging area a little bit separated from my partner so I assume these two morons thought she was alone. Bad mistake on their part.

I immediately walked up right in the face of the woman in line and loudly let her have it verbally with both barrels and I kept it up until she was so embarrassed that she abandoned her cart and left the store.

I then turned my attention to the cashier and gave her a piece of my mind. I then demanded the store manager be called but as he was absent, the assistant manager was called. I told him what had happened and he immediately relieved the cashier and replaced her with another.

The next day I telephoned the store manager and advised him verbally what had occurred as well as following it with a formal letter of complaint which was also faxed to head office. I demanded that the cashier be fired or I would be proceeding with a complaint to the BC Human Rights Tribunal and contacting the media. She was fired.

It is unlikely the cashier will have learned anything from her experience but I am sure that it will be talked about by other employees and hopefully have a salutary effect on their future behaviour.

Oh yeah and I also demanded and received a written apology to her signed by the store manager and the company CEO and that all employees at that store be given a memorandum setting out what occurred and that there was an absolute zero tolerance for racist behaviour - such actions would be considered grounds for immediate termination for cause given that it was contrary to law and that it could result in liability for the company.

BTW she was also given a substantial credit for future purchases at the supermarket

My approach is to beat such racists into the ground until they are broken and bloody (figuratively speaking of course) - as one of my law partners once said to me " I would really hate to piss you off as you do not let go until you have annihilated a person". Yup that is me - I do not hold with all this turn the other cheek garbage.
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#25 Buddhas Hand

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Posted 31 October 2012 - 02:49 PM

Great story but apparently an urban legend with a number of variants.
http://www.hoax-slay...passenger.shtml

Here is one that involves me personally and my partner.

Being a white heterosexual male, you would think racism would not be directed at me but I get it as result of my partner as she is Chinese although she has been a Canadian citizen for over 30 years.

Awhile back I had an issue with a couple of racists - a customer and a cashier in a large supermarket.

My partner noticed that one of the items run through the scanner was priced incorrectly. She pointed it out to the cashier who started off with "You Chinese... (racial slurs and content omitted)" and some middle-aged moronic Caucasian woman started up about the Chinese also having great time joining in. My partner was somewhat shocked and taken aback.

I had been standing at the front of the bagging area a little bit separated from my partner so I assume these two morons thought she was alone. Bad mistake on their part.

I immediately walked up right in the face of the woman in line and loudly let her have it verbally with both barrels and I kept it up until she was so embarrassed that she abandoned her cart and left the store.

I then turned my attention to the cashier and gave her a piece of my mind. I then demanded the store manager be called but as he was absent, the assistant manager was called. I told him what had happened and he immediately relieved the cashier and replaced her with another.

The next day I telephoned the store manager and advised him verbally what had occurred as well as following it with a formal letter of complaint which was also faxed to head office. I demanded that the cashier be fired or I would be proceeding with a complaint to the BC Human Rights Tribunal and contacting the media. She was fired.

It is unlikely the cashier will have learned anything from her experience but I am sure that it will be talked about by other employees and hopefully have a salutary effect on their future behaviour.

Oh yeah and I also demanded and received a written apology to her signed by the store manager and the company CEO and that all employees at that store be given a memorandum setting out what occurred and that there was an absolute zero tolerance for racist behaviour - such actions would be considered grounds for immediate termination for cause given that it was contrary to law and that it could result in liability for the company.

BTW she was also given a substantial credit for future purchases at the supermarket

My approach is to beat such racists into the ground until they are broken and bloody (figuratively speaking of course) - as one of my law partners once said to me " I would really hate to piss you off as you do not let go until you have annihilated a person". Yup that is me - I do not hold with all this turn the other cheek garbage.



I was never sure if this story was true , or if it was an urban myth , i just REALLY HATE racism , and it makes me feel good reading a story like that .

I am really sorry that the person you love had to go through a simmilar experience , that sucks mate :sadno:

Even though i only know you through your posts , i can imagine that you gave that person what she deserved + interest .

After reading your about your experience, i am going to post a story about a check out person in the thread , 21 pictures that restore your faith in humanity , you should check it out , brought a tear to my eye when i first saw it .
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Marjane Satrapi

tony-abbott-and-stephen-harper-custom-da

That men do not learn very much from the lessons of history is the most important of all the lessons that history has to teach.

Aldous Huxley.


#26 Wetcoaster

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Posted 31 October 2012 - 04:13 PM

A complaint has been made to Montreal police and the transit authority is cooperating as well as conducting its own investigation. This is just the latest in language related incidents involving transit workers.

Apparently the STM worker is hospitalized but it may not be from injuries she suffered in the scuffle - hiding out or constructing as mental breakdown defence perhaps???

Montreal’s transit authority has launched an investigation and will provide police with surveillance video after a métro ticket-taker allegedly put a passenger in a headlock and punched her during a language spat on Monday.

“I’m told there’s going to be a police investigation and there may be an assault charge,” said Société de transport de Montréal vice-chairman Marvin Rotrand. “We will turn over whatever surveillance video police want.”

The métro employee is in a hospital and the STM has yet to interview her, he said. It’s unclear if the hospitalization was a result of the incident.

The alleged assault is the latest in a string of altercations between passengers and subway employees.
...
Other recent incidents:

This month, the STM forced an employee to remove a sign at a métro ticket booth that said: “Au Québec c’est en français que ça se passe!” (Roughly translated: “In Quebec, we do things in French”).

In July, an STM customer alleged that two métro agents told him: “We don’t serve English people.”

In June, Montreal Impact soccer player Miguel Montano said that when he spoke with a métro ticket-taker in English, he was told he needed to speak French and his money was refused.

http://www.montrealg...0155/story.html

And a witness has come forward that supports the alleged assault portion of the incident:


Mina Barak says her woes began when the automated machine malfunctioned, and she told the the attendant -- in English -- about the problem. Barak also asked the attendant to let her through the turnstile, at which point Barak said the woman in the booth became hostile.

"I went to call the agent as soon as she started telling me to go back to my country. "Ici on parle en Francais, retourne a ton pays."

Barak then phoned the STM to make a complaint, then went back to the attendant and told her what she had done.

At that point Jamie Salomon was passing by and saw the attendant come out of the booth and hit Barak.

"She came out of her box, she slammed the door and then she started slamming you," said Salomon on Tuesday when he saw Barak again.

Salomon said he could not stop the fight.

"I was screaming and I was yelling and I was pounding on the turnstile to make as much noise to try to shock the woman to her senses," said Salomon.

Barak said she tried to defend herself after being put in a headlock.

"At that moment I saw black I didn't know what to do," said Barak.

Another bystander broke up the fight, dragging Barak away, and police were soon on the scene.

The public transit employee could face criminal charges, but she spent Tuesday in hospital seeking treatment for an undisclosed condition.

http://montreal.ctvn...0#ixzz2AuzPL8gB

According to an STM spokesperson, Vice-chair of the STM Marvin Rotrand, a complaint has been filed with police and the transit authority is turning over surveillance video and STM is also investigating. And this is in addition to an earlier investigation:

Early in October, a passenger captured a photo of a controversial sign in a Villa-Maria station ticket booth and circulated it online. The sign read, "Au Québec, c'est en français que ça se passe," which roughly translates into "In Quebec, we operate in French."

Rotrand said that while the signage investigation is complete, he can't disclose whether or not the employee was sanctioned.

Rotrand said the STM is not sure why the ticket changer left the booth. "We're not making any assumptions," he said.

Rotrand explained that STM policy instructs employees who don't speak English to find a way to provide information for anglophone clients by offering a pamphlet or calling a manager for help.

Going forward, Rotrand said the STM will review its security tapes and offer any help it can to the police department.

http://www.cbc.ca/ne...ult-savane.html


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#27 canuck_trevor16

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Posted 31 October 2012 - 04:58 PM

something needs to be done against this or it will just continue to happen.........and could you imagine if the federal government had a majority of Quebec MP it could be nightmare........seriously what is Quebec problem with English speaking citizens....dont they know majority cant speak French it not even popular anymore
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#28 Lancaster

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Posted 01 November 2012 - 03:49 AM

something needs to be done against this or it will just continue to happen.........and could you imagine if the federal government had a majority of Quebec MP it could be nightmare........seriously what is Quebec problem with English speaking citizens....dont they know majority cant speak French it not even popular anymore


The funny part is that my friends from France says folks in Quebec sounds very strange. Basically Quebecois French is basically the equivalent to Southern Red Neck English.
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#29 YaK

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Posted 01 November 2012 - 06:00 AM

My experiences have generally been good in Quebec or in situations where Quebecois are the majority. To anyone who speaks French I am clearly an anglophone, though I try to at least say hello or thank you in their language. I also try to clarify in broken French if they don't understand what I am trying to say in English.
Generally Quebecois seem to immediately dislike you if you are an Anglophone... until they realize that you are not from Ontario. :lol:
Once they realize that you are from BC the tone becomes much more sympathetic.
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#30 Dittohead

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Posted 01 November 2012 - 07:11 AM

Great story but apparently an urban legend with a number of variants.
http://www.hoax-slay...passenger.shtml

Here is one that involves me personally and my partner.

Being a white heterosexual male, you would think racism would not be directed at me but I get it as result of my partner as she is Chinese although she has been a Canadian citizen for over 30 years.

Awhile back I had an issue with a couple of racists - a customer and a cashier in a large supermarket.

My partner noticed that one of the items run through the scanner was priced incorrectly. She pointed it out to the cashier who started off with "You Chinese... (racial slurs and content omitted)" and some middle-aged moronic Caucasian woman started up about the Chinese also having great time joining in. My partner was somewhat shocked and taken aback.

I had been standing at the front of the bagging area a little bit separated from my partner so I assume these two morons thought she was alone. Bad mistake on their part.

I immediately walked up right in the face of the woman in line and loudly let her have it verbally with both barrels and I kept it up until she was so embarrassed that she abandoned her cart and left the store.

I then turned my attention to the cashier and gave her a piece of my mind. I then demanded the store manager be called but as he was absent, the assistant manager was called. I told him what had happened and he immediately relieved the cashier and replaced her with another.

The next day I telephoned the store manager and advised him verbally what had occurred as well as following it with a formal letter of complaint which was also faxed to head office. I demanded that the cashier be fired or I would be proceeding with a complaint to the BC Human Rights Tribunal and contacting the media. She was fired.

It is unlikely the cashier will have learned anything from her experience but I am sure that it will be talked about by other employees and hopefully have a salutary effect on their future behaviour.

Oh yeah and I also demanded and received a written apology to her signed by the store manager and the company CEO and that all employees at that store be given a memorandum setting out what occurred and that there was an absolute zero tolerance for racist behaviour - such actions would be considered grounds for immediate termination for cause given that it was contrary to law and that it could result in liability for the company.

BTW she was also given a substantial credit for future purchases at the supermarket

My approach is to beat such racists into the ground until they are broken and bloody (figuratively speaking of course) - as one of my law partners once said to me " I would really hate to piss you off as you do not let go until you have annihilated a person". Yup that is me - I do not hold with all this turn the other cheek garbage.


You keep that story ready for copy and paste?
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