I've worked in a three (now four) star hotel in Edmonton for over a year in the Security and Guest Services department.
Everyday I get common, and not so common questions regarding hotels, and I'd figure if any of you had any questions, I would do my best to answer them.
However, I will not tell you which chain or hotel I work for. I will be honest with all my answers, but please note that some answers may be specific to certain hotel chains.
Most of my knowledge is with the following departments:
- (some) Front Desk
- Bellhop / concierge / guest services
- (some) Reservations
My hotel was built in the late 60's, and
Please read though all the pages to see if the question you are going to ask hasn't already been answered!
Edited by The Hornet, 20 June 2013 - 11:57 PM.