Prime example of over-litigation and how it's crippling our society.
The problem is that she did not receive a hair cut. So?
Rather than taking the usual action of wasting money on courts, lawyers, etc. what we, by appointed commission i suppose, should do is assess the risk associated with these problems a determine whether this is even worthy of the time and money to be spent.
Ie. A 'common sense' initiative. This would save a lot of time, money and needless attention that is currently being allocated to insignificant cases created by attention whores on a misguided crusade, for instance.
Meanwhile, a simple apology would suffice to resolve most of these cases. That's why the Apology Act was drawn up and is in effect in provinces around Canada for the purposes of eliminating wasteful lawsuits. Sadly, most lawyers are unaware of this or choose to ignore it, for obvious reasons.
However, the problem with our wasteful justice system starts with the judges. Rather than taking a neutral, sit on their hands approach to every case that they come accross, they should be forced to eliminate wasteful cases on their own.
Ie. A 'GTFO' initiative. If somebody told me that they wanted to sue because they didn't get a prompt haircut from one place even though evidence shows that other perfectly accomodating resources are within a short walking distance, that is an automatic GTFO.
We as a society need to re-learn how to resolve these petty issues on our own, how to determine who is wasting our time and money on needless lawsuits, and how to get judges to be less wasteful themselves with their approach to judging cases.
I do not see this as petty... it is a fundamental right that services to the public be provided in accordance with the principles of equality without discrimination. Simply because this particular fact pattern related to a haircut does not make it any less worthy of protection.
The problem is that she was refused a service available to the public on a ground prohibited by law and it appears there is no viable defence to the complaint. We have laws and procedures in plce to enforce such rights so people are not required to engeage in self-help remedies. Personally I might find it much more satisfying to give this barber a whack upside the head but that is not how we do things in a civilized societyServices
1. Every person has a right to equal treatment with respect to services, goods and facilities, without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability.