BCNeil Posted February 8, 2013 Share Posted February 8, 2013 What a comedy of errors this year. Day the new CBA is signed, Canucks email to make sure our mailing address is correct as tickets will be on the way. A week later an email telling us to print your own damn tickets, as it will take weeks for the real tickets to be printed. Contradicting the previous email. Today they arrive. No warning or anything, just an email at 8:40am saying they will arrive Tuesday. Then surprise Fedex here at noon. Lucky I had the day off. Not in a book like previous years, but just on sheets??? Link to comment Share on other sites More sharing options...
#2 Ohlund Posted February 8, 2013 Share Posted February 8, 2013 If there's a problem with them I'll take them Link to comment Share on other sites More sharing options...
SkeeterHansen Posted February 8, 2013 Share Posted February 8, 2013 If there's a problem with them I'll take them Link to comment Share on other sites More sharing options...
elvis15 Posted February 8, 2013 Share Posted February 8, 2013 If there's a problem with them I'll take them Link to comment Share on other sites More sharing options...
BCNeil Posted February 8, 2013 Author Share Posted February 8, 2013 If there's a problem with them I'll take them Link to comment Share on other sites More sharing options...
BCNeil Posted February 8, 2013 Author Share Posted February 8, 2013 No kidding. If you have a complaint, whining to us about it won't help anything. You should contact your rep instead. Link to comment Share on other sites More sharing options...
jono2009 Posted February 8, 2013 Share Posted February 8, 2013 we would be glad to take them off your hands! Link to comment Share on other sites More sharing options...
Squeak Posted February 8, 2013 Share Posted February 8, 2013 #firstworldproblems Link to comment Share on other sites More sharing options...
stexx Posted February 8, 2013 Share Posted February 8, 2013 yeah i agree this years ticket distribution has been a joke. Having to go down to rogers not on game-days to get tickets printed off 5 games at a time is just stupid. Took the print-at-home tickets to one game and the barcode wouldnt scan properly had to go to the box office and stand in a massive line. glad this wont happen again for a decade at least. Meanwhile customers buying single game tickets can get them all the way up to april? Poorly run by the canucks someone should be fired for that one. Link to comment Share on other sites More sharing options...
stexx Posted February 8, 2013 Share Posted February 8, 2013 Oh my apologies, because I own season tickets I should deal with garbage customer service. I have called my "person rep" several times since the lockout ended. Never once a call back. How long are they going to pretend to be swamped? We are 10 games into the season. Hire more people Canucks. Link to comment Share on other sites More sharing options...
BCNeil Posted February 8, 2013 Author Share Posted February 8, 2013 #firstworldproblems Link to comment Share on other sites More sharing options...
BCNeil Posted February 8, 2013 Author Share Posted February 8, 2013 yeah i agree this years ticket distribution has been a joke. Having to go down to rogers not on game-days to get tickets printed off 5 games at a time is just stupid. Took the print-at-home tickets to one game and the barcode wouldnt scan properly had to go to the box office and stand in a massive line. glad this wont happen again for a decade at least. Meanwhile customers buying single game tickets can get them all the way up to april? Poorly run by the canucks someone should be fired for that one. Link to comment Share on other sites More sharing options...
Fantoma Posted February 8, 2013 Share Posted February 8, 2013 Tell me about it. I had the same problem dealing with the Maserati dealership. So I buy the new Quattroporte (V8, of course). And I'm like "It'll be ready on wednesday right? Cause I gotta drive it to the Canucks game." --And parking is so expensive, it's a good thing I get the tickets for free from my dad's company-- Anyway, I CAN"T be seen driving the same car that I drove to the Vancouver Club the previous day, cause they'll be all "dude, didn't you drive the Bentley yesterday as well?! Are you wearing the same Armani cotton briefs as well?!?! *snicker". So like, I'll be off the A-list so fast if I don't got my new Maserati by Wednesday. Anyways, after some threats of legal action, the car was ready on time. I had the dude fired at Maserati anyways cause I'm pretty sure he was from like cloverdale or something gross like that. That's what you should do, get that rep fired! GOCANUCKSGO! Link to comment Share on other sites More sharing options...
Squeak Posted February 8, 2013 Share Posted February 8, 2013 Yeah because when someone spends over $20,000 a year on tickets, expecting a rep to return your calls. Or having ticket distribution communicated honestly is too much to expect.....cause I have money. Great point Excellent customer service should be a given. The Canucks organization makes over 20 million in profits. But can't return calls. Link to comment Share on other sites More sharing options...
stexx Posted February 8, 2013 Share Posted February 8, 2013 Yeah because when someone spends over $20,000 a year on tickets, expecting a rep to return your calls. Or having ticket distribution communicated honestly is too much to expect.....cause I have money. Great point Excellent customer service should be a given. The Canucks organization makes over 20 million in profits. But can't return calls. Link to comment Share on other sites More sharing options...
BCNeil Posted February 8, 2013 Author Share Posted February 8, 2013 Tell me about it. I had the same problem dealing with the Maserati dealership. So I buy the new Quattroporte (V8, of course). And I'm like "It'll be ready on wednesday right? Cause I gotta drive it to the Canucks game." --And parking is so expensive, it's a good thing I get the tickets for free from my dad's company-- Anyway, I CAN"T be seen driving the same car that I drove to the Vancouver Club the previous day, cause they'll be all "dude, didn't you drive the Bentley yesterday as well?! Are you wearing the same Armani cotton briefs as well?!?! *snicker". So like, I'll be off the A-list so fast if I don't got my new Maserati by Wednesday. Anyways, after some threats of legal action, the car was ready on time. I had the dude fired at Maserati anyways cause I'm pretty sure he was from like cloverdale or something gross like that. That's what you should do, get that rep fired! GOCANUCKSGO! Link to comment Share on other sites More sharing options...
BCNeil Posted February 8, 2013 Author Share Posted February 8, 2013 Maybe bring that up with them... rather then coming onto the forum and complaining. Your complaints are going to fall on deaf ears. If you want to give me $20,000 a year - I will return your phonecalls. Link to comment Share on other sites More sharing options...
86Viking Posted February 8, 2013 Share Posted February 8, 2013 have season ticket holders still not gotten their ticket books? my buddy prepaid for tickets from a season ticket holder and havent gotten the tickets yet? how do you go to games without tickets? Link to comment Share on other sites More sharing options...
BCNeil Posted February 8, 2013 Author Share Posted February 8, 2013 have season ticket holders still not gotten their ticket books? my buddy prepaid for tickets from a season ticket holder and havent gotten the tickets yet? how do you go to games without tickets? Link to comment Share on other sites More sharing options...
jovocop55 Posted February 8, 2013 Share Posted February 8, 2013 got email earlier in this week saying tickets should be ready by later this week. nothing yet Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.