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Wilbur

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About Wilbur

  • Birthday 03/03/1980

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  1. Need internet help/advice.

    Having connectivity issues with devices.  Here is some history:

    1.  Internet started to crap out just over a year so bought a new router.  Seemed to correct the issues.

    2.  Bought a new laptop a year ago.  First the sound goes haywire then it starts to have connectivity issues.  After about 2 months dealing with Staples/HP they fix the motherboard and that fixes the sound.  Wifi connectivity not so much.  All other devices work reasonably fine.  Brought the laptop to work and it worked fine there.

    3.  Laptop worked okay when it was on the same floor as the router, so buy a splitter to put the router on the main floor.  Laptop connection is marginally better but all other devices are suffering now.  Especially when streaming on smart tv which was never an issue before.

    4.  Now also notice that my wife's phone will not even recognize the wifi signal.

     

    At a loss for what to do.  Is it a laptop issue, a router issue (or both), a strength of internet signal?  Any tips to trouble shoot would be greatly appreciated.

    1. Show previous comments  9 more
    2. Wilbur

      Wilbur

      This could explain a couple of devices not picking up a signal at all (even if it's right next to the router).  The router gives an option to put out 2.4 ghz, 5 or both.  I heard 5 was a better for speed but less coverage, whereas 2.4 didn't have the speed the same but cast a larger net.

       

      When I have time I'm moving the router back to the basement.  Maybe I'll reconfigure it to put out 2.4 as well and see what that does (mainly will it adversely affect streaming on the TV).

    3. ThatPope

      ThatPope

      I haven't had an issue with speeds on 2.4. I would expect streaming to your tv would be just fine.

    4. -SN-

      -SN-

      2.4 should be more than enough for any regular consumer needs, and the reach will be much further than 5g. Ideally you'd enable both, and connect based on location/device. 

    5. Show next comments  6 more
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