But we pay to watch the show, and when it's the only show, you pay to watch (ICBC). If the product is bad, you still pay. Maybe you watch a junior game or two, but you still pay.
When the policy is bad for 7 years, you still pay. Maybe the coach or players change, but the outcome is the sub par.
Why? Those at the top don't care about you or I. They pretend they do.