It's going to take a wholesale cleaning of management and bringing in a group capable of acting like professionals, similar to Burke after the Keenan debacle.
Tough to beat the Clipper there. The main benefit of Harbour to Vancouver is it goes direct from downtown to downtown and avoids a long trek to the ferry at each end.
It's pretty variable. I managed to score a $150 flight from Victoria to Vancouver, which lets me get to a concert in time without ducking out of work early.