nucklehead Posted June 7, 2015 Share Posted June 7, 2015 http://www.theglobeandmail.com/news/national/soldiers-calling-military-to-request-service-pins-told-to-hang-up/article24834518/ Soldiers calling the Defence Department in search of their service pins are being told to please hang up and not try their call again. A toll-free number widely advertised by the military as being the contact point for those looking for a service pin, I.D. card or other records, hasn’t been accepting messages since late April. Instead, after a perfunctory greeting, callers hear this message: “Unfortunately, due to significant human-resources constraint, this line is not being monitored at this time.” Soldiers usually receive a package including their pin, ID cards and other records upon leaving the military. If they lose them, they can get replacements by filling out a form and sending it in with the appropriate fee. One former reservist said he’s been trying to get replacements for five months. Colin Rowe, 66, sent in the required form and money order, but when he hadn’t heard anything, he started digging. “I actually started off quite cheerfully making my calls, but as time went on, you get this anger that starts rising,” he said. “This is unreal.” Link to comment Share on other sites More sharing options...
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