10pavelbure96 Posted March 19, 2019 Share Posted March 19, 2019 My shaw bill is getting out of hand and I'm looking at ways to save money. I've been combing Google and reddit and I can't come up with a definitive answer so I am turning to the best Damn online community on the web. So.. Telus or shaw for cable and internet? Go Canucks Go! Link to comment Share on other sites More sharing options...
Zigmund.Palffy Posted March 19, 2019 Share Posted March 19, 2019 Telus Fibre Optik is good, Faster, and their customer service has been quite helpful lately To me Telus TV is okay, their Internet is very good doesnt matter what package you get. Link to comment Share on other sites More sharing options...
Chicken. Posted March 19, 2019 Share Posted March 19, 2019 I currently have Shaw 150 , no cable subscription, for abut $80/month The service and speed is good. I also like having access to the many ShawOpen hotspots I think Telus is finally installing fibre optik in my complex but for now I am content Link to comment Share on other sites More sharing options...
Shift-4 Posted March 19, 2019 Share Posted March 19, 2019 Shaw I have serious issues with Telus business practices. 1 2 Link to comment Share on other sites More sharing options...
-AJ- Posted March 19, 2019 Share Posted March 19, 2019 No strong opinions from me, but I think I'm on Shaw and so are my parents. I'll probably get strong opinions once I'm paying and making the decision myself. Link to comment Share on other sites More sharing options...
NewbieCanuckFan Posted March 19, 2019 Share Posted March 19, 2019 20 minutes ago, Shift-4 said: Shaw I have serious issues with Telus business practices. Neither are really Boy Scouts.... Link to comment Share on other sites More sharing options...
Silky mitts Posted March 19, 2019 Share Posted March 19, 2019 Shaw, Telus was terrible never going back Link to comment Share on other sites More sharing options...
Fanuck Posted March 19, 2019 Share Posted March 19, 2019 I'm on Shaw for cable TV & home Internet. So many shaw-open wifi spots available I don't need a cell data plan so while my bill is somewhat pricey, I save big time on carrying no data charges. Link to comment Share on other sites More sharing options...
brownky Posted March 19, 2019 Share Posted March 19, 2019 Shaw > Telus Not buy much, but enough. I don't like Telus as a company. Shaw ain't great either, but still better than Telus. Link to comment Share on other sites More sharing options...
Mathew Barzal Posted March 19, 2019 Share Posted March 19, 2019 Whichever one gives me the best offer. Link to comment Share on other sites More sharing options...
xereau Posted March 19, 2019 Share Posted March 19, 2019 I've had both. A few times each. I am going to say, they are identical in terms of outages, cost, and overall satisfaction. Link to comment Share on other sites More sharing options...
NucksPatsFan Posted March 19, 2019 Share Posted March 19, 2019 Telus. Found it way better. And they offer pure fiber in my area whereas Shaw doesn't. Find Telus customer service to be way better than Shaw, both on the phone and the people they send to my home. Negotiate. Negotiate, negotiate, negotiate. They want you, don't sound like you want them. I have Telus 300/300 + 3 bonus TV channel bundles + the sports bundle + the time shift bundle + my netflix paid for all for the price of what Telus 150 costs. Link to comment Share on other sites More sharing options...
King Heffy Posted March 19, 2019 Share Posted March 19, 2019 Shaw has no cap for their faster plans. If you're otherwise happy, calling them and quoting a competitor's price got me an even better rate. Link to comment Share on other sites More sharing options...
Eli4sPetterss0n Posted March 19, 2019 Share Posted March 19, 2019 (edited) Could just be the wiring in the house I live in but we had to have 3 tech visits just to get one cable box to work over 3 months. Why did they have to come back after they got it working the first time? Well, the cord of the cable converter was unplugged....... One of the techs was alright but the other two basically stood in the room talking about random bs wasting our time we had to take off work to accommodate them while the HQ figured out what was wrong. When I asked what that was the guy got an uncomfortable look on his face and changed the subject. Clearly dog fornicating to justify a service call charge. The final time I needed their services I used the online chat function and they set up a separate box just fine. Total Clown show. Probably best to look for offers of free terms and play them against each other. They do free years etc if you switch but if you prefer competence, don't expect it from all of Shaw's techs. Edit: A former coworker of mine also had YEARS of problems with shaw sending bad signal to his building. Every few days the digital TV would start crapping out. That took about ten service calls and I can't remember the problem but it wasn't the building's wiring or the cables outsite of it. Can still recall trying to watch the superbowl while every five seconds it looks like morpheus was trying to contact us I was always a huge fan of SEGA CHANNEL though Edited March 19, 2019 by Eli4sPetterss0n Link to comment Share on other sites More sharing options...
CanuckinEdm Posted March 19, 2019 Share Posted March 19, 2019 Shaw has the absolute worst upload speeds for example their Shaw 600 plan has 20mbps upload speed and 7.5 mbps on their 75 plan. So if you do any cloud based things, streaming, gaming essentially anything where your putting information back on the internet Shaw sucks. Telus plans always match the download speed so if you have 150 download you have 150 upload. Link to comment Share on other sites More sharing options...
the grinder Posted March 19, 2019 Share Posted March 19, 2019 play them both against each other for the best price , I settled on telus , but what a pain in the ass for them to install 3 boxes , the tech was in such a hurry he bailed and wanted me to do his work for him , I called customer service threating to switch , I got even more of a deal and had another tech back in a hour to finish the install Link to comment Share on other sites More sharing options...
Shekky Posted March 19, 2019 Share Posted March 19, 2019 Shaw No Cap on Downloading now and 600MB/s download my biggest complaint is the $&!#ty 20 Mb/s Upload Link to comment Share on other sites More sharing options...
Stelar Posted March 19, 2019 Share Posted March 19, 2019 (edited) I’m on Shaw. I was paying about $180/month for TV and internet 30. Complained and was going to cancel then they sold me Blue Sky tv for $75/month. That gets me internet 150 (which was just upgraded to 300) as well as basic channels. You can add bundle channels so I added SPN and TSN for $15 bucks. Edited March 19, 2019 by Stelar Link to comment Share on other sites More sharing options...
Dekey Pete Posted March 19, 2019 Share Posted March 19, 2019 Telus usually has the faster plans (and occasionally better pricing) but when it comes to customer service and the overall business model I choose Shaw everyday. Telus sends out their con artist sales people door to door, to prey on typically older folks, promising them better service than they have at a better price (usually before even knowing what kind of plan that person is currently on). Once they get your signature (and they won't leave your door without a signature - good luck getting them to leave info so you can do your own research, they won't), you usually find out months later that there was some "key" detail that sales person left out. But too late, you're on a 2 year contract now! If you can live with a company that preys on seniors (amongst other people) with tactics like I described above, then by all means choose Telus. Just hope that you never have to call one of their customer service centers. They have no concept of customer loyalty. Whether you're a 10 year customer or just signed your contract, prepare to be treated like crap. Shaw isn't perfect, but they are a much more pleasant company to deal with. Link to comment Share on other sites More sharing options...
on the cycle Posted March 19, 2019 Share Posted March 19, 2019 You guys should look at Techsavvy I know a few people that have it and say it's pretty good and quite a bit cheaper. Link to comment Share on other sites More sharing options...
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