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Wilbur

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Wilbur last won the day on February 15

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About Wilbur

  • Birthday 03/03/1980

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    Langley
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    Hockey, Baseball, Movies, EBM

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  1. Wilbur

    Need internet help/advice.

    Having connectivity issues with devices.  Here is some history:

    1.  Internet started to crap out just over a year so bought a new router.  Seemed to correct the issues.

    2.  Bought a new laptop a year ago.  First the sound goes haywire then it starts to have connectivity issues.  After about 2 months dealing with Staples/HP they fix the motherboard and that fixes the sound.  Wifi connectivity not so much.  All other devices work reasonably fine.  Brought the laptop to work and it worked fine there.

    3.  Laptop worked okay when it was on the same floor as the router, so buy a splitter to put the router on the main floor.  Laptop connection is marginally better but all other devices are suffering now.  Especially when streaming on smart tv which was never an issue before.

    4.  Now also notice that my wife's phone will not even recognize the wifi signal.

     

    At a loss for what to do.  Is it a laptop issue, a router issue (or both), a strength of internet signal?  Any tips to trouble shoot would be greatly appreciated.

    1. Show previous comments  12 more
    2. goalie13

      goalie13

      Routers work basically with the same technology as cordless phones.  As you increase the power, you lose range.  So a 5 GHz network can deliver more bandwidth than a 2.4 GHz network, but at a shorter range.  So if you are using the 5 GHz network you may have trouble getting the signal to the top floor of the house from your basement router.

       

      You will find some older devices (or newer cheaper devices) aren't even 5 GHz enabled.  You can tell if you check the WiFi settings and can only see the 2.4 GHz network.

       

      I agree with @StealthNuck, often 2.4 is all you need.  Take Netflix for example.  It wants roughly 6 Mbps download speed.  You said you have 15 Mbps service.  You should be able to get your 6 Mbps on the 2.4 GHz network, as long as you don't have too many devices accessing it at the same time as all of your devices share that same bandwidth.

       

      Some routers have band steering and will pick the frequency and channel that works best for your device and its range to the router.

    3. Wilbur

      Wilbur

      @goalie13Is there any disadvantage to running both the 2.4 and the 5?  Say running the netflix on tv at 5 and all other devices on 2.4?

    4. goalie13

      goalie13

      There's actually a bit of an advantage to that.  It spreads the traffic out to different channels.

    5. Show next comments  3 more
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