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#1 c00kies

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Posted 16 February 2013 - 07:31 PM

So I recently got a new (not totally new I guess lol) computer. However I noticed that there was no sound coming from it when I was watching a stream of the last Canucks game (also verified that it wasn't just the feed).

The sound card driver is Realtek AC97 audio. I don't know a lot about sound cards and the drivers, but I attempted to update the driver (I heard being outdated causes it to not work) and it said that it was already up to date.

I don't know what else to do. I have also double checked that nothing was muted and that the sliders were all at an adequate place.
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#2 Opmac

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Posted 16 February 2013 - 07:34 PM

Use System Restore and restore it to a point when you know the sound card was working.
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#3 AriGold

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Posted 16 February 2013 - 07:34 PM

Is the speaker cord plugged all the way in ? Follow all the cords to make sure they are in.
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#4 allkill326

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Posted 16 February 2013 - 07:36 PM

I suggest you purchase one of those sound USBs. The sound/audio driver has to be broken for it to not function properly.
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#5 hudson bay rules

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Posted 16 February 2013 - 07:36 PM

Use System Restore and restore it to a point when you know the sound card was working.


I just updated my sound card and got nothing out of it so I restored my computer and it worked again.

Edited by hudson bay rules, 16 February 2013 - 07:38 PM.

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#6 Horny Manatee

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Posted 16 February 2013 - 07:59 PM

Is your computer on?

Edited by Horny Manatee, 16 February 2013 - 07:59 PM.

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#7 c00kies

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Posted 16 February 2013 - 08:00 PM

I should also note that I am not using actually speakers, just the computer's default output ones.

I'm going to try to restore and see if that helps. Thanks to everyone thus far.
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#8 Mr. Ambien

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Posted 16 February 2013 - 08:11 PM

Do you plug headphones into the sound device? If so where on your computer do you plug them in?

Edited by zaibatsu, 16 February 2013 - 08:11 PM.

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#9 Templeton Peck

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Posted 16 February 2013 - 08:14 PM

What are you using for playback? Speakers, headset/headphones? Have you tried using both?

I'd recommend downloading the latest driver for your OS from Realtek directly. Then uninstall the current driver completely and install the driver fresh.

Use Driver Fusion to make sure you wipe out the current driver completely (http://www.treexy.co...s/driver-fusion).
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#10 c00kies

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Posted 16 February 2013 - 09:01 PM

What are you using for playback? Speakers, headset/headphones? Have you tried using both?

I'd recommend downloading the latest driver for your OS from Realtek directly. Then uninstall the current driver completely and install the driver fresh.

Use Driver Fusion to make sure you wipe out the current driver completely (http://www.treexy.co...s/driver-fusion).


When I go to download it, I get a message saying that it didn't pass the Windows logo test, which is what happened when I tried it before.
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#11 GoaltenderInterference

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Posted 17 February 2013 - 12:11 AM

I had this issue once. Then I found out I had turned the volume off on the video.

I am not a smart person. :(
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#12 c00kies

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Posted 17 February 2013 - 01:59 AM

I think I found out the problem :)

The line out port works (used headphones and got sound), but I don't have working speakers to plug in there. I have no idea if I can set it up to produce sound without separate speakers and just play off the computer.
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#13 allkill326

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Posted 17 February 2013 - 02:07 AM

I think I found out the problem :)

The line out port works (used headphones and got sound), but I don't have working speakers to plug in there. I have no idea if I can set it up to produce sound without separate speakers and just play off the computer.


Usually, the ports work.

However, I strongly suggest, unless you cannot find the drivers online, you should purchase a sound card in USBs.
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#14 Templeton Peck

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Posted 17 February 2013 - 01:55 PM

When I go to download it, I get a message saying that it didn't pass the Windows logo test, which is what happened when I tried it before.


If you know the manufacturer of the motherboard you can go directly to their site and grab drivers as well. They might not be the latest, but you know they should work.
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#15 c00kies

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Posted 18 February 2013 - 05:36 PM

Thanks to all of your suggestions. I now have sound, and this thread can be locked.
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#16 allkill326

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Posted 18 February 2013 - 05:58 PM

Thanks to all of your suggestions. I now have sound, and this thread can be locked.


Awesome! Let us know, if you need any other help! :)
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#17 Wetcoaster

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Posted 18 February 2013 - 06:03 PM

Thanks to all of your suggestions. I now have sound, and this thread can be locked.

Sorry I cannot hear you.
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#18 Blame Obama

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Posted 18 February 2013 - 06:04 PM

lemme guess... Windows 8?
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#19 c00kies

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Posted 18 February 2013 - 09:40 PM

No. Windows XP.
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