Wilbur

Need internet help/advice.

Having connectivity issues with devices.  Here is some history:

1.  Internet started to crap out just over a year so bought a new router.  Seemed to correct the issues.

2.  Bought a new laptop a year ago.  First the sound goes haywire then it starts to have connectivity issues.  After about 2 months dealing with Staples/HP they fix the motherboard and that fixes the sound.  Wifi connectivity not so much.  All other devices work reasonably fine.  Brought the laptop to work and it worked fine there.

3.  Laptop worked okay when it was on the same floor as the router, so buy a splitter to put the router on the main floor.  Laptop connection is marginally better but all other devices are suffering now.  Especially when streaming on smart tv which was never an issue before.

4.  Now also notice that my wife's phone will not even recognize the wifi signal.

At a loss for what to do.  Is it a laptop issue, a router issue (or both), a strength of internet signal?  Any tips to trouble shoot would be greatly appreciated.